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Retail & Customer Service

Because Helping Customers Shouldn’t Hurt.

Experience All-Day Comfort and Support

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Stop Hurting. Keep Smiling.

Retail and customer service employees spend the majority of their shift on their feet, which leads to an increase in fatigue-related injuries. When employees are in pain, it significantly impacts productivity and customer service. This is where SmartCells comes in. From checkstands and long customer service counters to edge-to-edge custom flooring, SmartCells® Anti-Fatigue Solutions provide retail workers with maximum fatigue relief.

How SmartCells Work:

1. Stable Support: Optimized for Human Performance

SmartCells® Anti-Fatigue Mat technology products have a “resting state” – much like a non-compressed spring – with a natural, supportive, upright force that provides a compressible, soft surface that is also stable and supportive.

2. Cushion on Impact: The More Force, the Softer it Becomes

SmartCells® Anti-Fatigue Products compress and absorb pressure/impact energy from standing, weight-shifting, walking, or from the impact of a fall. After reaching a “critical threshold” the cellular structures soften and collapse laterally, without bottoming out.

3. Return Energy: In Phase with your Natural Movement

Like miniature springs, SmartCells® Anti-Fatigue floor mats and products store impact energy until pressure is reduced or eliminated. The SmartCells® resilient rubber material and structure work “in-phase” with body movements to actively rebound, releasing their stored energy back into the body.

Why SmartCells is the right solution for
retail & customer service environments

Many leaders in the retail industry trust SmartCells Anti-Fatigue Mats, Runners, Flooring, and Insoles to keep employees protected, comfortable, and productive. Here’s how:

Ergonomically Designed, Thoughtfully Engineered

SmartCells Mats and Flooring offer retail environments the opportunity to keep their staff healthy and happy. Available in custom shapes and sizes, SmartCells fit seamlessly around any retail counter, walkways, and other tricky workspaces. Get rid of trip hazards and improve your space with a comfortable solution that benefits your entire staff.

Environment Optimization

Every workplace is unique. This is why we offer a variety of anti-fatigue solutions ranging in size from single mats to custom runner and flooring applications. We offer different colors, rubber formulations, and surface options to best meet your company's unique needs. Send your dimensions and we can build it for you.

Commitment to Quality

Manufactured from durable rubber and engineered based on valid, time-tested research, SmartCells Anti-Fatigue solutions provide years of uninterrupted use in the toughest environments and are protected with our industry leading 8-year warranty.

Trusted by Industry Leaders

Our unique technology has been trusted by leading companies such as REI, Nordstrom Rack, Costco, Toyota, TSA, Disney, LegoLand and many others who proactively invest in their employees’ health and safety.

SmartCells Anti-Fatigue Products

SmartCells® Cushioning Technology has been used in a wide variety of retail and customer service locations including checkout stands, information centers, customer service counters, and custom edge-to-edge flooring solutions in high traffic areas.
Pre-Sized Mats

SmartCells Anti-Fatigue Mats are easy to clean and feature molded beveled edges to reduce trip hazards. Available in several color, size, and surface combinations, SmartCells mats are designed to bring comfort and functionality to single workstations such as checkout stands and greeting areas.


Available in 2′ or 3′ wide options, SmartCells Anti-Fatigue Runners are constructed of connectable sections and can be configured to any length and shape including straight lines as well as “L”, “T” and “U” shapes. This versatility makes it easy to provide a continuous anti-fatigue surface for long customer service counters.

Custom Solutions

Our custom Anti-Fatigue solutions gives larger work areas the protection and comfort of SmartCells® technology. Available as a standalone solution or cushioned underlayment, SmartCells come in a variety of colors, surface textures, and coatings, that is manufactured and configured to your specific needs.


If all or part of your workforce is too mobile for mats or flooring, get SmartCells® Cushioning Technology on-the-go and into their shoes with our Anti-Fatigue Insoles.

Looking for more?

Why SmartCells?


Built with high quality materials, engineered for comfort and support.


SmartCells To-Go

Is all or a portion of your workforce too mobile to enjoy the benefits of SmartCells Anti-Fatigue mats, runners, or flooring? The SmartCells Anti-Fatigue Insole is the perfect solution. Featuring SmartCells® Cushioning in the heel and forefoot, these insoles significantly reduce impact forces and also return energy back to your body.

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