Retail & Customer Service
Because assisting customers shouldn’t hurt.
Ergonomic Excellence for Retail Operations and Customer Service
If you’ve ever worked in retail, you know it’s non-stop standing. From checkout stands to customer service counters to greeting areas, most have uncovered floors that significantly contribute to standing fatigue and pain. When your workforce is in pain, their productivity and effectiveness drop, resulting in a negative customer experience.
Standard foam and gel mats quickly wear down under constant foot traffic in retail environments. SmartCells® anti-fatigue retail mats use our patented cushioning technology to deliver lasting support from the cash wrap to your inventory rooms.
SmartCells act similarly to a spring. Upon impact, the cells compress and absorb up to 90% of impact forces without ever bottoming out. As weight is shifted, the cells respond and return the stored energy to the user, reducing pain and fatigue.
Retail Giants Around the World Trust SmartCells
Leadership in the retail industry trusts SmartCells Anti-Fatigue Mats, Runners, Flooring, and Insoles to keep employees protected, comfortable, and productive. Here’s Why:
SmartCells checkout counter mats, cashier standing mats, and anti-fatigue mats offer advantages tailored specifically for retail stores and customer service centers:
- Fight standing fatigue with anti-fatigue mats and flooring that relieve physical strain for busy retail staff and cashiers.
- Built with industrial strength, our anti-fatigue mats withstand the rigors of checkout stands, customer service desks, and inventory rooms.
- Improved worker productivity is supported with a complete anti-fatigue system built for long cash-wrap shifts.
- Lower your total cost of ownership by breaking the costly cycle of frequent foam mat replacements.
- Our heavy-duty rubber is built with remarkable resilience, preventing compression through extended storefront shifts and peak hours.
- Our durable mats and flooring easily withstand heavy foot traffic and rolling stocking carts for years without damage.
- Our unique anti-fatigue flooring can be custom-fit around any existing retail fixtures – down to the very inch.
- Our products provide a safe, stable surface that does not impair balance and provides comfort and support for precision inventory and POS tasks.
- Tailored to your workflow, our custom capabilities know no limits. Choose from colors, rubber compounds, ramp options, and more.
SmartCells Anti-Fatigue Products for Retail and Customer Service Applications
SmartCells® Cushioning Technology has been trusted by leading companies such as Nordstrom Rack, REI, Disney, Amazon, LegoLand, and many others who proactively invest in their employees’ health and safety. Our solutions have been installed in major retail locations nationwide to ensure staff remain comfortable and focused on the customer experience.
Pre-Sized Mats
From checkout stands and greeting areas to information centers and cash wraps, SmartCells® Pre-Sized Anti-Fatigue Mats keep retail operators safe, productive, and comfortable.
Runners
Offered in 2’ & 3’ widths, SmartCells anti-fatigue runners feature connectors that allow for custom sizing to any length or shape – including walkways, L-shaped, T-shaped, and U-shaped setups.
Custom Projects
SmartCells custom solutions can be built in and around furniture, equipment, and machinery down to the very inch. We offer a range of colors and surface options to match your workspace aesthetic.
Anti-Fatigue Insoles
If your retail staff is mobile, such as floor associates or inventory specialists, bring SmartCells® Cushioning Technology on the go with our industrial-grade Anti-Fatigue Insoles.
Customized Anti-Fatigue Options for Customer Service and Retail Spaces
Retail environments differ in size, shape, and footprint. This isn’t a problem – SmartCells provides adaptable Anti-Fatigue mats, flooring, runners, and insoles built to your exact specifications. These custom configurations perfectly support:
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Checkout Stands and Point-of-Sale Areas
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Customer Service Counters and Information Desks
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Inventory Management and Stocking Rooms
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Order Fulfillment and Pick-up Stations
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Greeting Areas and Concierge Desks
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Consultation Zones
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E-commerce Shipping and Logistics Hubs
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Back-office Workspaces and Staff Lounges
Our complex rubber formulations are designed to handle the rigors of the retail industry. By installing SmartCells, retail operators secure the ideal blend of ergonomic longevity, responsive rebound, employee comfort, and resistance to harsh conditions in storefronts and warehouses.
Getting started with our anti-fatigue systems is simple. Send us a photo, drawing, or tell us about your workspace. Our team is ready to design a tailored solution that fits your team and operations seamlessly.
